Shipping policy

Please, be informed that we accept order cancellations ONLY within 24 hours after order submitting. If you wish to cancel the order you have to contact our support team by the phone or by an e-mail ( Contact us ) and let them know of your decision. In case you contact us after 24 hours, no order cancellation will be processed.
Make sure that you insert a valid shipping address in the order form, we recommend you to double check the notes before submitting the order. Any mistake may cause the non-delivery of the product. If you have noticed that the address notes were specified incorrectly, contact us as soon as you can to inform of the matter ( Contact us ). 

Refund policy

The medications we offer are generically equivalent to their brand-name counterparts. We guarantee that they are the same chemically and have the same medical effect.
In case you are not satisfied with the effect our medications produce, please contact us to inform of the problem. We will supply you with the return address and as soon as the product is received by our returns department, we will start the refund procedure.
Before contacting us, please, make sure that you take the right dosage of the products and follow the Instructions for use. Mind that the effects can be slowed down by fatty food and alcohol you take prior to the tab.

In case of non-delivery of the product by the dead line (the delivery takes 10-17 days, there may be an additional delay for 5 days for the customs checking) you can contact our support team ( Contact us ) to qualify for a refund. Your payment will be fully reimbursed to your credit card. The refund procedure usually takes 5-7 business days, after this period the refund will be reflected at your credit card statement.
We'll not tolerate credit card charge backs under any circumstances and any customer attemting or threatening to do this will be imediatly barred from making any future purchases on our websites group. If there is a problem we will always sort it out with you and find a solution. That's why we have a structured reship  and  refund procedure.

Privacy Policy

We are firmly committed to your privacy. We guarantee that none of the information provided by our customers will be given to third parties. With the "Order Form" we collect contact information such as your email address and financial information such as your credit card number. This information is only used to fulfill our customers orders. The financial information is collected and used solely for the billing of products and for services offered by our website.

By buying from us we receive your address, phone numbers, email address and credit card details. This information is used solely to help us deliver the parcels to you and for contact purposes.

We maintain an order history of your purchases as well. This enables both you and us to track your deliveries and review your past purchases.

If you are worried about anything on our site, please contact us and we`ll be glad to discuss any issues with you.

Your Consent: By using our web site you give us permission to use your personal information for orders, services and updates only, as outlined in this Privacy Policy. If you are worried about anything on our site, please contact us and we`ll be glad to discuss it with you.

If you receive an unsolicited email that you believe is connected with us in any way, please contact us and we will investigate promptly.

Children: We do not sell products for purchase by children. If you are under 18, you may use our Web site only with the involvement of a parent or guardian.

Only a few selected staff of ours can access your information to make sure the order is fulfilled.

Terms and conditions

The website owner, the pharmacy (the pharmacies and pharmacists) cannot be held liable for the accuracy of the diagnosis, treatment or medication prescribed or the correct use of products supplied. It lies on the purchaser to use any products supplied under the guidance of a physician.

The website is solely responsible that all submitted information by the purchaser is transmitted in a timely and formerly manner to the medical doctors so that he is able to review the orders made by the purchaser (patient) and personally contact him if necessary.

The medical practitioner is solely responsible for the prescription of any medicine based on the information provided by the patient (purchaser) in the submitted questionnaire. If the provided information by the patient is not sufficient enough for prescribing the medicine then the medical practitioner can reject such a order or request further information from the patient (purchaser).

The pharmacy is responsible for ensuring that the correct product, in the correct amount and the correct strength is supplied to the correct patient as prescribed by the medical practitioner. Product liability lies solely with the manufacturer.

The Website takes no responsibility for compliance with importation requirements and regulations of the country of destination. This remains the final responsibility of the purchaser.

Delivery of all products ordered takes place in an affiliated and fully licensed pharmacy. All products are shipped on behalf of and at the risk of the purchaser and at the agreement of holding the Website reserved towards any legal action which might be brought against the purchaser, if not acting in accordance with the regulations and importation laws applied by the government of the country of destination.

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